Uche Oti, Author at Peasum Blog

How We Develop Our Training Plans At Peasum – 1 of 3

Uche OtiTransformationMay 10, 2022

We develop bespoke Training Plans that support the effective release of each component of any Transformation Programme. We take a multi–faceted approach to ensure the involvement of all the identified parties. We recognise that there will be a wide range …

Evaluating the Success of Our Training Approach – Part 2

Uche OtiUncategorizedMay 5, 2022

We assess the effectiveness of our applied training approach using the following indicators. B. Indicators: • Immediate feedback from external customers and stakeholders utilising any available feedback mechanisms • Successful delivery of training to end-users, internal staff and other appropriate …

Peasum’s Training Approach – Part 3

Uche OtiTransformationApril 30, 2022

Our end-to-end process for Transformation Training delivery comprises the following steps: ⦿ Coordinate delivery and logistics – Coordination of training delivery and associated logistics ⦿ Deliver training & Process feedback – Physically deliver the training by a range of channels. – Request, receive …

User-Centred Design: Our Core Principles for User Engagement

Uche OtiUncategorizedMarch 30, 2022

Maximise the use of existing data – make use of existing data within the organisation such as operational data and research carried out during the project in initiation phase Efficient use of users’ time – make the most of opportunities …

User-Centric Design: Engaging with Users

Uche OtiDesign SkillsMarch 25, 2022

We at Peasum always set out to engage users throughout the design of services in order to optimise the end-product. This will be done at a variety of levels, including: Prototyping stage: Customer groups will be given a walk-through of …

User-Centric Design: How We Put Customers at the Centre of the Solution

Uche OtiBusiness Optimisation, Service DeliveryMarch 18, 2022

User-centric design is the practice of studying the service from the viewpoint of the customer on a variety of levels, identifying what is important and improving the service in response to the insights gathered. Peasum deploys this approach in order …

Building & developing sustainable transformation – Post 1 of 2

Uche OtiBusiness Optimisation, TransformationFebruary 18, 2022

Peasum recognises that successful transformational change needs to happen alongside delivering cost efficiencies. Consequently, we work with your business teams to ensure the delivery of cost reductions are sustainable. This should also be linked to a demonstrable improvement in overall customer …

Author: Uche Oti

How We Develop Our Training Plans At Peasum – 1 of 3

Evaluating the Success of Our Training Approach – Part 2

Peasum’s Training Approach – Part 3

User-Centred Design: Our Core Principles for User Engagement

User-Centric Design: Engaging with Users

User-Centric Design: How We Put Customers at the Centre of the Solution

Building & developing sustainable transformation – Post 1 of 2

Supporting and Improving the Third Sector post-COVID – Post 2

Supporting and Improving the Third Sector post-COVID – Post 1

Optimising Tech Solutions Delivery: Explained in 3 Steps

Author: Uche Oti

Peasum Blog Articles.

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