Peasum Blog -

How We Develop Our Training Plans At Peasum – 1 of 3

Uche OtiTransformationMay 10, 2022

We develop bespoke Training Plans that support the effective release of each component of any Transformation Programme. We take a multi–faceted approach to ensure the involvement of all the identified parties. We recognise that there will be a wide range …

Evaluating the Success of Our Training Approach – Part 3

Kayo AdisaUncategorizedMay 6, 2022

We assess the effectiveness of our applied training approach using the following indicators: C Indicators: Volume and nature of calls received, requesting information that had previously been providedat training, or is easily available to end-users Completion of continuous improvement activities …

Evaluating the Success of Our Training Approach – Part 2

Uche OtiUncategorizedMay 5, 2022

We assess the effectiveness of our applied training approach using the following indicators. B. Indicators: • Immediate feedback from external customers and stakeholders utilising any available feedback mechanisms • Successful delivery of training to end-users, internal staff and other appropriate …

Evaluating the Success of Our Training Approach – Part 1

Kayo AdisaUncategorizedMay 3, 2022

We assess the effectiveness of our applied training approach using the following indicators: Criteria A: Successful user adoption of any digital means of processing activities (%) Uptake of and participation via the various training channels as a percentage of the …

Peasum’s Training Approach – Part 3

Uche OtiTransformationApril 30, 2022

Our end-to-end process for Transformation Training delivery comprises the following steps: ⦿ Coordinate delivery and logistics – Coordination of training delivery and associated logistics ⦿ Deliver training & Process feedback – Physically deliver the training by a range of channels. – Request, receive …

Peasum’s Training Approach – Part 2

Kayo AdisaUncategorizedApril 26, 2022

Our training approach sees us co-ordinating a programme of training/development over the period of any transformation lifecycle to ensure that: Services are delivered by effectively trained staff with the skills and knowledge required Activity is coordinated to ensure users have …

Peasum Blog

How We Develop Our Training Plans At Peasum – 1 of 3

Evaluating the Success of Our Training Approach – Part 3

Evaluating the Success of Our Training Approach – Part 2

Evaluating the Success of Our Training Approach – Part 1

Peasum’s Training Approach – Part 3

Peasum’s Training Approach – Part 2

Peasum’s Training Approach – Part 1

User-Centred Design: Our Core Principles for User Engagement

User-Centric Design: Engaging with Users

User-Centric Design: Invite User Input in 3 Key Areas

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