Uncategorized Archives

Evaluating the Success of Our Training Approach – Part 3

Kayo AdisaUncategorizedMay 6, 2022

We assess the effectiveness of our applied training approach using the following indicators: C Indicators: Volume and nature of calls received, requesting information that had previously been providedat training, or is easily available to end-users Completion of continuous improvement activities …

Evaluating the Success of Our Training Approach – Part 2

Uche OtiUncategorizedMay 5, 2022

We assess the effectiveness of our applied training approach using the following indicators. B. Indicators: • Immediate feedback from external customers and stakeholders utilising any available feedback mechanisms • Successful delivery of training to end-users, internal staff and other appropriate …

Evaluating the Success of Our Training Approach – Part 1

Kayo AdisaUncategorizedMay 3, 2022

We assess the effectiveness of our applied training approach using the following indicators: Criteria A: Successful user adoption of any digital means of processing activities (%) Uptake of and participation via the various training channels as a percentage of the …

Peasum’s Training Approach – Part 2

Kayo AdisaUncategorizedApril 26, 2022

Our training approach sees us co-ordinating a programme of training/development over the period of any transformation lifecycle to ensure that: Services are delivered by effectively trained staff with the skills and knowledge required Activity is coordinated to ensure users have …

Peasum’s Training Approach – Part 1

Kayo AdisaUncategorizedApril 21, 2022

As part of any Transformation Programme, we aim to provide the training and knowledge to Stakeholders to ensure an easy adoption / transition to the new ways of working. Key principles underpinning our approach to training are to: Deliver service …

User-Centred Design: Our Core Principles for User Engagement

Uche OtiUncategorizedMarch 30, 2022

Maximise the use of existing data – make use of existing data within the organisation such as operational data and research carried out during the project in initiation phase Efficient use of users’ time – make the most of opportunities …

Seasons Greetings!

Uche OtiUncategorizedDecember 23, 2021

2021 has been a year to remember.We look forward to driving valuable partnerships and helping you connect your business to growth. See you in 2022!

Essential Programme & Project Delivery Values – No. 2

Uche OtiUncategorizedNovember 9, 2021

How Peasum Operates and Behaves Client First – we put the Client and its Stakeholders needs at the centre of our thinking in all our design, delivery, and decision-making processes. One Objective – we combine the best of Peasum’s capabilities to deliver a transformed Client service …

Essential Programme & Project Delivery Values – No. 1

Kayo AdisaUncategorizedNovember 2, 2021

What Really Matters To Us. At Peasum we believe every Programme of Project Initiative must have an established structured delivery mechanism for putting in place the tools and assets needed to deliver the specific outcomes outlined by the Client Organisation. It must …

Performance Management for Service Provision

Kayo AdisaService Delivery, Transformation, UncategorizedOctober 19, 2021

As a consultancy supporting organisations in the delivery of Business Change & Transformation Initiatives, we at Peasum believe that Performance Management arrangements will need to have some key features to maintain a mutual beneficial relationship between Client and Service Provider: Single source …

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