Maximise the use of existing data – make use of existing data within the organisation such as operational data and research carried out during the project in initiation phase Efficient use of users’ time – make the most of opportunities …
Peasum Blog Articles.
There are three important areas where we would like input from users as we design and deliver any required transformed service. Functionality – making sure that the new services enable users to do all the things they need to do …
User-centric design is the practice of studying the service from the viewpoint of the customer on a variety of levels, identifying what is important and improving the service in response to the insights gathered. Peasum deploys this approach in order …